If you have a question about your tax bill, you should either call the telephone number on your tax bill or (302) 577-8208 from New Castle County or out of Delaware or 1-800-292-7826 from Kent or Sussex Counties.


Free Publication And Forms:


To order any DE DOR free taxpayer information publications, tax forms, or forms and instructions that are mentioned throughout this publication, call (302) 577-8200 or toll-free 1-800-292-7826 (in-state). Or, you may write to the DE DOR, Bureau of Public Service, 820 N. French Street, Wilmington, DE 19801.


YOUR RIGHTS


When dealing with the DE DOR, you have the right to be treated fairly, professionally, promptly, and courteously by De DOR employees.


When You Do Not Agree With Decisions of DE DOR Employee.


If at any step of the collection process you do not agree with the recommendation of a DE DOR employee, you have the right to an administrative review of the matter with the employee's supervisor. At your request, the employee will either arrange for you to meet with the supervisor or tell you the supervisor's name and where to contact him or her.


Who Can Represent You In DE DOR Matters


You may represent yourself or you may have an attorney, certified public accountant, enrolled agent or any person enrolled to practice before the Delaware Division of Revenue represent you. For example, you may want your tax preparer to respond to a tax bill that you believe is not correct.

To authorize another person to have access to your Delaware tax information, you can use IRS Form 2848, Power to Attorney and Declaration of Representative, or IRS Form 8821, Tax Information Authorization, or any other properly written power of attorney or authorization. You can get copies of these forms from your local IRS, or from their website www.irs.gov.


Sharing Your Tax Information


Under the law, we can share your tax information with city and federal tax agencies, and in some cases, the Department of Justice, other state agencies, and persons you authorize.


Receiving Receipts For Payments You Made To DE DOR


The Delaware Division of Revenue will provide you with a receipt when you pay in cash. You have the right to ask for and receive a receipt for all payments you make. You also have the right to receive copies or confirmation of all contractual arrangements (such as an installment agreement) that you make with us.


When You Have Not Paid Enough Tax