ALERT: In response to the national emergency, and following IRS Guidance - To protect our employees, Delaware taxpayers, our partners and the community, we have temporarily closed all Public Service offices and discontinued face-to-face service throughout the state until further notice. More Info

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Division of
Revenue

Tax Season and COVID-19


03/23/2020 – Read the Tax Information Memorandum on COVID-19 filing extensions.

ALERT – 03/20/2020

In response to the national emergency, and following IRS Guidance: In order to protect our employees, Delaware taxpayers, our partners and the community, we have temporarily closed all Public Service offices and discontinued face-to-face service throughout the state until further notice.

All taxpayers are asked to utilize the Division of Revenue’s online services at Revenue.Delaware.gov to ensure that they remain compliant with all tax filing and payment obligations. If you are unable to find a solution through Revenue’s online services, please call our public service group at 302-577-8200, and we will provide you guidance.

All returns and payments filed with the Division of Revenue will be processed as they are received. Online filing for most returns is available at https://revenue.delaware.gov/file/. All returns received through electronic and internet filing methods are processed directly into Revenue’s system, thus allowing more expedient processing. Paper returns are processed as they are received and will be scanned into Revenue’s system for processing, but please be aware that paper returns will take longer to be processed.

As the situation changes, additional information will be available on this site.

If you are trying to reach the Division of Revenue, please use the following email addresses:

AREA CONTACT

Public Service, including general questions DOR_PublicService@delaware.gov
Collections, including warrants, installment payments, account management DOR_Collections@delaware.gov
Refunds, revenue accounting questions DOR_RevAccounting@delaware.gov
Business tax, including gross receipts, business license, withholding DOR_BusinessTax@delaware.gov
Corporate income tax DOR_CorpTax@delaware.gov
Personal income tax DOR_PersIncTax@delaware.gov
Tax Conferee TaxConferee@delaware.gov
Unclaimed Property Questions https://unclaimedproperty.delaware.gov

 

Please do not include your full social security number in any emails that you send to our office. These mailboxes are being closely monitored and your communication will be addressed promptly.

All taxpayers are encouraged to continue to utilize the Division of Revenue’s online services at revenue.delaware.gov to ensure that they remain compliant with all tax filing and payment obligations. All returns and payments filed with the Division of Revenue will be processed as they are received.

Online filing for most returns is available at https://revenue.delaware.gov/file/. All returns received through electronic and internet filing methods are processed directly into Revenue’s system, thus allowing more expedient processing. Paper returns are processed as they are received and will be scanned into Revenue’s system for processing, but will take longer than returns submitted through an online method.

Update: 03/18/2020 – Division of Revenue & State Lottery

As a precautionary measure due to coronavirus, the public is urged to use online and telephone services effective immediately.

LOTTERY TICKETS: The Division of Revenue is unable to cash lottery tickets at this time. Please refer to the handout to determine how to cash in your ticket.

BUSINESS LICENSE: If you would like to apply for or renew a business license, please take the CRA form, complete it, and set up an appointment to return to our offices for service. You may also apply for or renew your license at onestop.revenue.gov.

TAX FORMS: Available online at revenue.delaware.gov.


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